Refund policy

Last updated: October 26, 2026

Our 30-day money-back guarantee

Try your EasyFill on your own gas can. If it doesn't make refueling easier, you can return it within 30 days of delivery for a full refund of the price you paid for it.

How to start a return

  1. Email us at contact@homevale.store (or use our contact form) with your order number and the item(s) you'd like to return.
  2. We'll reply within one business day with your return instructions and the return address. Please don't send items back without contacting us first, because packages sent to the wrong address can't be refunded.
  3. Drain all fuel from the pump and hose and let them air out before packing. Pack the pump with its hose and adapters.

Return shipping costs are paid by the customer unless the item arrived damaged, defective or wrong (see below). We recommend a tracked shipping service.

Refunds

Once your return arrives and we've checked it, we'll email you and issue the refund to your original payment method within 5 business days. Your bank or card issuer may take a few extra days to post it.

Damaged, defective or wrong items

If your order arrives damaged, stops working within the 30 days, or isn't what you ordered, email us within 30 days of delivery with your order number and a photo or short video of the problem. We'll send a free replacement or a full refund, and in most cases you won't need to send the item back.

Shipping protection (bundles of 2 or more)

Orders of 2 or more pumps include free shipping protection. If the package is lost in transit, marked as delivered but never arrives, or arrives damaged, contact us within 30 days of the expected delivery date and we'll send a free replacement.

Cancellations and changes

We can cancel or change an order if it hasn't been sent to our fulfillment partner yet. Email us as soon as possible, ideally within 12 hours of ordering. Once an order has shipped, it can be returned under this policy instead.

Late or missing refunds

If you haven't received a refund 10 days after we confirmed it, check with your bank or card issuer first, then contact us at contact@homevale.store.